Hi there, I have just bought this unit.
It doesn't work right out of the box!
I just get a horizontal line on the lcd screen
It doesn't react at all and it's not been recognised by any of my computers..
I have read the manual and I don't quite understand how I can do a full reset of the unit
Is the pedal faulty???
This is very frustrating..
Plase help
thx. yep i've already been in contact with you via email about my unit but saw a few threads here with what looks like the same issue so wondering what common factors there might be. I'm still hoping to resurrect my bricked MK1 somehow.
Hi there, could you give us more information about the issue? Is it currently like that, or is it intermittent? What MC6 version are you using?
Bit of a necrobump here but curious how you got this fixed? happened to my unit as well
All sorted Thanks! Hats Off with your ultra-fast and efficient Customer Support guys. A real pleasure to deal with you!. Thanks
I believe this issue is solved via email. Please let me know if otherwise.. Thanks! :)