Hello,
I just received my MC6 in the mail yesterday. I have it connected to my Mac computer and have tried both the web editor and the installed editor (the OSX app). I am having two primary problems.
1) The editor frequently gives me a "Message Checksum failed. Please try again." error. See the screenshot:
2) Neither editor is working correctly. I toggle into "Editor Mode" (as instructed). The controller switches to editor mode. However, when I hit any of the 6 buttons on the controller the right-hand-side of the editor (where it says "Expression" and '1' underneath- toggles from "Preset A" back to "Expression 1" in about .25 seconds.
3) I cannot edit the bank names on the left-side of the editor. As soon as I enter the "Bank Name" text entry field and type a few characters, the editor seems to delete whatever I typed and redisplays the 'saved' Bank Name. The ONLY way I can change bank name is to do it on the pedal itself...
See this video for a demonstration of the problem with the editor. Also, the same problem happens with the web editor OR the installed app:
Please help me with this issue!
Thanks,
Terence
I just wanted to write a follow-up about this issue. James was great to work with and went "above and beyond" to rectify the situation. I was able to get the controller fixed (without having to send it across the ocean) and Morningstar showed great concern for the customer and 'made it right'. I am thankful for their strong support and their solution to this issue. They stood by their product and as such, makes me confident in purchasing the new MIDI looper when it is released!
Well done Morningstar - and specifically James!